Support for aeShield ® and aeFacilitator ®

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Support Portal

If you are a licensed user of our application you can login to our online support portal and create a new ticket, review existing tickets or search the knowledge base. 

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General Inquiries

For general inquiries we invite you to fill out a contact form selecting the appropriate contact category. Someone in our group will be back in touch shortly to assist you.

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Support Offerings

Learn more about the support levels that aeShield offers our customers including features of our support portal, response methods, knowledge-base and documentation.